Vancouver Dentist Office

Jams 2 months ago

Dr. Kim and her team are amazing! Friendly, gentle, and informative. Glad I was able to finally find a new dentist that I can trust.

Milinda Lozano 2 months ago

My husband has had a great experience so far. Very friendly staff. He has a few more visits, so hoping all goes well . Would recommend this office .

Jenny Stafford 3 months ago

BEWARE! Predatory Billing Practices ** UPDATE to response below: For obvious reasons I refuse to have any communications with this office unless its in writing with regional. ** I want to start by saying that my complaint is NOT about the dentists or their abilities. The dentists and dental assistants are fantastic. My complaint is entirely with this office's billing practices. I have UHC HMO insurance. This provider was the only one in the area that took our insurance so we did not have other options. I know this insurance isn't the best, and this provider appears to take advantage of that. With an HMO, the provider is under contract to charge only the contracted amount for covered services. As the patient, I should not be charged more than the amount my insurance allows. I went in for a root canal and crown, and the price I was quoted was almost $900 more than the contracted amount I should have been charged. When I questioned the cost, the front desk told me, "UHC is awful and they have outdated copay amounts in their system for services most dental offices no longer offer" I then asked if there was a less expensive crown option, and I was told, "No, this is the only type o

Ed McLam 4 months ago

I've been very happy with my Dentist, don't really care for the cheesy discount plan, seems like a scam, but may or may not make the cleaning twice a year slightly less, though just barely. should have chopped around more.

Mathania Germain Edited 5 months ago

If you want to work with a facility that respects their patients and values your time, this is not the office for you. I made an appointment to establish care, get a cleaning, and initiate the process of getting braces. The appointment was made with the receptionist for the next day at 8 AM, not more than 5 minutes after making the appointment, my assigned doctor called me laughing on the phone saying “oh my goodness this is an 8 am appointment I had something planned would you be able to come later in the same day,” I told her no I had to be somewhere by 10 and I was told by the receptionist the appointments last 90 minutes. She said okay nevermind and to still come in at 8 AM she will adjust her schedule and for me to come in as planned. Keep in mind I would not have had an issue with coming in on a different day but that was not an option given to me by the doctor or the receptionist. Fast forward, it is the day of my appointment (the next morning) I show up and the receptionist says we tried to call you. I kid you not they tried calling me 15-20 minutes before the appointment but I was already on the way and did not answer because I was driving and it was a safety hazard. Ke